Your convenience is at the heart of everything we do. That’s why this December we’re upgrading our payment system to enable residents to pay how they want, when they want, and where they want. Soon you’ll have the ability to pay with cash at participating 7-Eleven, CVS Pharmacy, Walmart, and ACE Cash Express locations.
For residents who prefer to set it and forget it, we’re also adding the ability to select your desired AutoPay date when you enroll through our Resident Portal.
Currently enrolled in AutoPay?
As part of this upgrade, residents with current automatic payments (AutoPay) will have to reenroll after the upgrade. See below for important dates regarding the upgrade and steps you should take to ensure your payment is received on time.
Make payments as usual.
AutoPay will continue to be processed on the 5th of the month until 12/5/22. Residents can also submit payments via the Resident Portal.
Final AutoPay on current platform.
Final AutoPay processed via the current Resident Portal. No action is required at this time.
Payment system upgrade.
All residents will be unenrolled from AutoPay. The Resident Portal will be unavailable until the upgrade is complete. Resident wanting to enroll in AutoPay should return to the website Monday, December 12th.
Reenroll in AutoPay.
Residents must reenroll in the new AutoPay system via the Resident Portal. Failure to reenroll will result in nonpayment unless another payment method is used.
We encourage all residents to pay their rent online through our Resident Portal. Click Payments in the menu or select the Make Payments button on the homepage, select make a one-time payment and submit your payment. Residents can choose to login and pay on the first of every month or set up auto-pay through their account.
Rent is due the first of every month.
If you pay your rent after the fifth of the month, a late fee will be charged to your account. We offer our residents a five day grace period to submit their rent at the beginning of the month before charging the additional fee.
Rent can be paid directly from your bank account or using a debit or credit card. A service fee will be charged at the time of payment with a credit card or debit transaction. Brandywine Communities does not receive any portion of this fee. The service fee is non-refundable.
Debit Card Service Fees:
Payments $1.00 to $999.99: $3.95
Payments $1000.00 to $1999.99: $4.95
Payments $2000 and more: $9.95
Credit Card Service Fees:
A service fee of 2.50% will be charged at the time of payment.
Brandywine Communities does NOT accept cash payments onsite or at our main office. All cash payments must be made using PayNearMe.
There is no fee for AutoPay using a checking account.
Unfortunately, if you accidentally overpay or double pay, we are unable to stop payment or return the funds to your account. The good news is the extra payment will stay on your account as a credit. Please remember you may have to stop autopay in order to utilize any rent credits for the following month. If you have any questions on how to use your rent credits and next steps to take, please reach out to our Rental Office for assistance.
AutoPay is a convenient option in which your rent will be paid automatically each month using your default payment method. This will avoid any late fees and free you from having to remember when to pay.
It’s important to ensure funds are in your payment account on the debit date so the payment processes successfully.
Autopay can be set up so your monthly charges are automatically pulled from your bank account at the beginning of each month. To set this up, login to the Resident Portal and click payments in the menu, choose autopay in the submenu, and add your bank account information. Residents can choose a payment date between the 1st and 5th of the month. If the date you selected falls on a weekend or holiday, the payment will process the following business day.
Beginning Monday, December 12th residents will have an entirely new way to pay. We’re excited to partner with PayNearMe to provide you with even more convenient payment options.
PayNearMe makes it easy for you to make a payment with cash at thousands of trusted payment locations nationwide, including participating 7-Eleven, CVS Pharmacy, Walmart, and ACE Cash Express.
PayNearMe makes it easy and convenient for you to make a payment with cash at thousands of trusted payment locations nationwide, including participating 7-Eleven, CVS Pharmacy, Walmart, and ACE Cash Express.
PayNearMe launches December 12th 2022
Making a cash payment in easy! Follow these three steps:
Contact your property manager to get a mobile barcode or your printed payslip.
Show your barcode to any participating CVS Pharmacy, 7-Eleven, Walmart, or Ace Cash Express to make a cash payment. A transaction fee of $3.99 will be added to your payment.
Keep your receipt. Brandywine Communities is notified of your payment the next business day.
You can get your barcode by logging in to the Resident Portal. Once logged in you can obtain a mobile barcode or print out a PaySlip.
Residents who have trouble logging in to the Resident Portal should contact their Property Manager for assistance.
A transaction fee of $3.99 will be added to your payment up to $2,000 at CVS Pharmacy, Walmart and ACE Cash Express or up to $1,500 at 7-Eleven.
IMPORTANT:Be sure to add the $3.99 fee when making your payment. If you have not included the transaction fee with your rent payment, the agent will deduct the fee from your payment amount. In this scenario your rent will not be paid in full and your rental account will be considered past due.
Make sure you know your ledger balance before arriving at the participating agent or store location. Agents will not have access to this information. You can easily view your resident ledger via the Resident Portal.
Any overpayment will be considered a credit on your rental account ledger. Refunds are not possible through PayNearMe.