Brandywine Communities has managed your community since July 1, 2026. Everything you need is right here — tap a topic to jump to it.
All ACTION-Housing residents can now pay rent online through the Brandywine Communities Resident Portal.
Already set up? Log in anytime to make a payment.
Maintenance Requests
Maintenance requests can't be submitted through the Resident Portal yet. For maintenance concerns, contact your Property Manager or call the ACTION-Housing One Call Line at (412) 829-3910, available 24/7/365.
Getting Started
It only takes a few minutes. Tap any screenshot to enlarge it.
Click Go to the Resident Portal above.
Already have an account? Choose Continue with Email and enter the email on file. New to the portal? Select Sign up.
Type ACTION-Housing into the search box to quickly find your community.
Find your community in the results and click Select.
Enter the email address on file with your Property Manager, then click Continue.
Email changed, or none on file? Contact your Property Manager first — a matching email is required.
Add your first and last name, accept the Terms and Conditions, and click Create Account. That's it — you're all set.
Signing in next time
There's no password to remember. Enter your email and you'll get a 6-digit code by email (or text, if your phone is on file). You can also use Continue with Google or Continue with Apple with the same email.
Used the old SHMS portal?
That portal was turned off July 1, so a "Maintenance Mode" error there is expected. Use the Go to the Resident Portal button above instead. Using the RentCafe app? Delete and reinstall it first.
Trouble signing in?Resident Portal support can help with sign-in or account issues.
1 (833) 711-1130Not sure who to reach for your community? Type your property name or address below.
Quick Search
Make your check payable to
Brandywine Communities
Mail it to
Brandywine Communities
357 Lincoln Highway
North Versailles, PA 15137
On the memo line
Write your property address so your payment is applied correctly.
Please don't mail payments to ACTION-Housing. Prefer to pay online? Go to the Resident Portal.
Quick Answers
Paying rent, maintenance contacts, and answers to common questions — swipe or use the arrows to see more.
Paying Rent
Pay online in the Resident Portal.
The fastest way to pay — log in anytime.
Pay Rent Online Prefer to mail a check? See mailing instructionsMaintenance
ACTION-Housing One Call Line
For maintenance concerns or after-hours emergencies, call the One Call Line — available 24/7/365 — or contact your Property Manager.
Call (412) 829-3910 Find My Property ManagerFAQ
What changed?
ACTION-Housing transitioned management to Brandywine Communities on July 1, 2026.
Read more Show lessAs of July 1, 2026, ACTION-Housing transitioned property management from Supportive Housing Management Services (SHMS) to Brandywine Communities. ACTION-Housing remains the owner of your building. Your tenancy has not been interrupted.
Brandywine Communities is a leader in affordable housing. Over the last 60+ years, Brandywine has helped thousands of residents succeed by providing a comfortable, stable place to call home so they can forge a stronger future.
FAQ
Has my rent payment date changed?
No — your due date stays exactly the same.
Read more Show lessYour rent due date has remained the same since the July 1, 2026 transition. Please continue to pay on the same schedule as your lease outlines prior to the SHMS/Brandywine Communities transition.
FAQ
How do I pay rent?
Pay online in the Resident Portal, or mail a check.
Read more Show lessOnline: Every ACTION-Housing community can pay rent online through the Brandywine Communities Resident Portal.
Pay Rent OnlineBy mail:
Checks should be made payable to:
Brandywine Communities
Mail payments to:
Brandywine Communities
357 Lincoln Highway
North Versailles, PA 15137
Please include your property address on the memo line.
FAQ
Can I still pay rent through the SHMS/ACTION-Housing portal?
No — that method was discontinued as of June 30, 2026.
Read more Show lessIf you were paying through the SHMS/ACTION-Housing portal, that method is no longer active — it was discontinued as of June 30, 2026. Please don't mail payments to ACTION-Housing going forward; everything now goes to Brandywine Communities.
FAQ
Seeing a "Maintenance Mode" error?
You're on the old SHMS portal. Here's how to fix it.
Read more Show lessThe old SHMS portal was turned off July 1. Use the Go to the Resident Portal button on this page instead. If you use the RentCafe app, delete and reinstall it.
Still getting the error? Clear saved passwords for the old portal plus your browser history and cache.
iPhone or iPad (Safari)
Android (Chrome)
FAQ
Who do I contact for maintenance or emergencies?
Your Property Manager or the ACTION-Housing One Call Line.
Read more Show lessMaintenance requests can't be submitted through the Resident Portal yet. For maintenance concerns, contact your Property Manager or call the ACTION-Housing One Call Line at (412) 829-3910 — available 24/7/365, including after-hours emergencies.
